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Policies: Online Workshops

  1. Refund Policy:
    Upon purchasing our self-paced online workshop, trainees are granted immediate access to all training materials and resources. Due to the nature of digital content and the instant access provided, we do not offer refunds for the purchase of our self-paced online workshops. We encourage trainees to carefully review the workshop details and make an informed decision before proceeding with the purchase.

  2. Access:
    Trainees will have 90 days of access to the workshop materials, starting from the date of purchase, unless otherwise stated. During this period, trainees can utilise the provided resources, complete the coursework, and benefit from the learning materials at their own pace. We recommend trainees to manage their time effectively to make the most out of the 90-day access period. Each purchase is intended to be accessed by one trainee only. Certificates will be issued in the name of the purchaser.

  3. Technical Support:
    While participating in our self-paced online workshops, trainees can reach out to our technical support team for any technical issues they may encounter. We are committed to ensuring a smooth learning experience and will promptly assist trainees with any technical difficulties they face.

  4. Content Availability:
    Throughout the 90-day access period, trainees will have uninterrupted access to all workshop materials, including any updates or additions made during that time. We strive to provide up-to-date and valuable content to enhance the learning experience.

  5. Extension Options:
    If trainees require an extension to the 90-day access period due to exceptional circumstances, they can reach out to our customer support team for further assistance.

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